Banca Mifel S.A. I.B.M. GFM, as trustee in Trust number 5396/2022, is an Administration Trust established under Mexican law, with its address at Calle Paseo Finisterra number 3400, Campo de Golf Fonatur, San José del Cabo, Baja California Sur, Postal Code 23405. It is responsible for the use, handling, and protection of the personal data you provide us, in accordance with the General Law for the Protection of Personal Data Held by Private Parties (hereinafter the “Law”), published in the Official Gazette of the Federation on July 5, 2010, and other applicable regulations.
PURPOSES AND/OR USE OF YOUR PERSONAL DATA
We inform you that your personal information will be used for the following purposes:
a) Based on the products and services provided:
- Collect your data to verify the customer’s identity.
- Comply with obligations related to or arising from a legal relationship you may have or establish with us, i.e., to provide the services and products you request, enforce or execute a contract, for statistical purposes, and to inform you about changes or new products or services related to those contracted or acquired by our customers.
- Obtain necessary information to meet internal, external, and authority requirements, audits, and reviews.
b) If you are a supplier:
- Implement necessary processes to evaluate the possibility of contracting you as a supplier.
- Validate your tax and banking data and, if necessary, contact the references you provided to verify commercial or professional information.
- If applicable, register you as a supplier in our systems.
- Contact you regarding the services or products you provide us.
- Make the corresponding payments resulting from a possible commercial relationship established with you.
c) For commercial purposes:
- Conduct market studies internally or through third parties to evaluate our services and/or products, understand your opinion regarding the launch of new products, and assess sales concepts.
- Evaluate the quality of service and determine the quality of our products and services.
- Advertising, promotions, benefits, discounts, bonuses, contests, and sweepstakes.
- News and announcements related to the services provided.
- Information about the products or services you offer, including, but not limited to, new products, additional benefits, or promotions.
- Form our database.
Additionally, personal data may be used for purposes other than those necessary to fulfill legal obligations, such as:
- Sending through any physical, electronic, or magnetic medium, including regular mail, email, text messages, phone calls, electronic downloads, personally, or through agents, distributors, telemarketing companies, or any other authorized person.
The personal data and documents to be processed are as follows:
- Identification and Contact Data: Name, gender, marital status, place of birth, date of birth, official ID, profession, company, email, address, proof of address, landline, mobile, and office phone.
- Financial and/or asset data: Bank accounts, gross monthly income, Credit Bureau, socioeconomic and banking study.
- Third-party data: Spouse’s information; Name, place of birth, date of birth, bank accounts, gross monthly income, profession, company, email, address, landline, mobile, and office phone.
TRANSFER OF PERSONAL DATA
Your personal data may be transferred for the purposes described above. The categories of companies and their purposes to which the responsible party could make transfers are:
a) Transfers that do not require your consent according to article 37 of the law:
i) Trusts and/or companies in which the trustors and/or beneficiaries participate.
ii) National and international financial authorities to comply with our obligations under laws and/or treaties, tax obligations, and compliance with official notifications or requirements.
iii) IMSS (Mexican Social Security Institute) to comply with obligations contained in social security legislation.
iv) INFONAVIT (National Workers’ Housing Fund Institute) to comply with applicable legal obligations.
v) Institutions, organizations, or entities in the insurance sector for risk selection and fraud prevention.
vi) CONDUSEF (National Commission for the Protection and Defense of Users of Financial Services) to resolve claims submitted by the data subject.
vii) Service providers for evaluating a possible relationship with the data subject and/or fulfilling the responsible party’s obligations with clients, human resources, and suppliers.
b) Transfers that require your consent:
i) Service providers for additional purposes.
ii) Advertising and marketing agencies described in section 4.
OUR WEBSITE
By using our website www.casanima.com.mx, you agree to the use of certain cookies. A cookie refers to a file sent to request permission to be stored on your computer. Once you accept it, the file is created, and the cookie helps analyze web traffic and facilitates future visits to a recurrent website. Another function of cookies is that they allow websites to recognize you individually, providing you with a personalized web service.
Our website uses cookies to identify visited pages and their frequency. This information is used solely for statistical analysis and is then permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service on websites; they do not give access to your computer or information unless you choose to share it directly. You can accept or decline the use of cookies, although most browsers accept cookies automatically to provide a better web service. You can also change your computer settings to decline cookies. If declined, some services may not be available.
THIRD-PARTY LINKS
Our website may contain links to other sites of interest. Once you click on these links and leave our page, we have no control over the site to which you are redirected and, therefore, are not responsible for the terms or privacy of those third-party sites. Those sites are subject to their own privacy policies, which we recommend you consult to ensure you agree with them.
LIMITATION OF THE USE OR DISCLOSURE OF YOUR PERSONAL DATA
If you wish to limit the use or disclosure of your personal information in our possession, you can submit a request via email to the following address: info@casanima.com.mx with the subject: REQUEST TO LIMIT OR DISCLOSE PERSONAL DATA, which must include the following:
(i) Full name and email address or home address to communicate the response to your request;
(ii) Documents proving your identity (e.g., valid official ID) or, where applicable, legal representation of the person processing the request on your behalf (e.g., power of attorney signed before two witnesses, accompanied by copies of the official IDs of the grantor of the power of attorney and the legal representative);
(iii) A clear description of the personal data you wish to exercise any of the above rights; and
(iv) Any other element or document that facilitates identifying your personal data. In the case of requests to rectify personal data, you must indicate the modifications to be made and provide the documentation supporting your request.
ACCESS, RECTIFICATION, CANCELLATION, AND/OR OBJECTION RIGHTS (ARCO) AND MEANS TO REVOKE CONSENT
You have the right to know what personal data you have provided us, for what purposes we use it, and the conditions under which we use it (access). Likewise, you have the right to request the correction of your personal information when it is incomplete, inaccurate, inadequate, or excessive (rectification); to have it removed from our records or databases when you believe its processing violates the law or because it is no longer necessary to fulfill the purpose or purposes of such database (cancellation); and to object to the use of your personal data for specific purposes (objection). These rights are known as ARCO rights.
You can exercise your ARCO rights in accordance with Chapter VII of the Regulations of the General Law on the Protection of Personal Data Held by Private Parties by following this procedure:
You must present yourself at the Trust’s address or contact us via email at info@casanima.com.mx through the Privacy Department in charge of the security of personal data, with the following requirements: (i) a free-form written request to exercise ARCO rights, limitation of use, and/or disclosure of personal data, (ii) valid official identification, (iii) power of attorney to prove representation, when applicable. The Company will verify the information provided and proceed to respond to your request. Subsequently, the Company will deliver to the Data Subject a written response and any other documentation to address your request within the time frame specified in Article 32 of the LGPDPPP.
The Trust informs you that you may access the Public Registry of Individuals, “REUS,” which allows you to register in a database to restrict promotional calls to personal numbers (landline or mobile), work numbers, or email addresses, aiming to safeguard your privacy and prevent the inconvenience caused by these calls or the sending of information. For more information, visit the CONDUSEF website www.condusef.gob.mx or call 01.800.999.8080.
The Trust is obligated to notify the Data Subject of any changes made to this Privacy Notice, either through (i) notices placed in visible locations at the Company’s offices and/or its subsidiaries, (ii) written communication sent to any of the addresses provided by the Data Subject, (iii) institutional email, or any other contact information provided by the Data Subject, and (iv) notices placed on the Company’s website.
For the Trust, it is very important to maintain the privacy of your personal data by acting under the parameters established by the Law to comply with security procedures.
Therefore, we inform you that if you have any questions about the content, scope, or interpretation of this document; about the processing of your personal data; or about the process to exercise your ARCO rights, limitation of use and disclosure, or any other matter related to the Privacy Notice, you can call us at 55-36-40-18-00 or email us at privacidad@casanima.com.mx.
You can also contact the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI) to clarify any questions and/or make any comments related to your personal data by calling 01.800.835.4324 or visiting the website http://inicio.ifai.org.mx/SitePages/ifai.aspx.
PROCEDURES AND CHANGES TO THE PRIVACY NOTICE
The Trust reserves the right to change this Privacy Notice at any time. Modifications will be available through the following means: a) visible announcements in our offices, b) on our website www.casanima.com.mx in the Privacy Notice section.
Consent
I, C. __________________, who identify myself with valid official identification number ________________ issued by _________________________, certify that Banca Mifel S.A I.B.M GFM as trustee in Trust number 5396/2022, in terms of the Federal Law on the Protection of Personal Data Held by Private Parties, has made its Privacy Notice available to me, which I declare to know and accept in all its terms. I expressly authorize the company to process my personal and sensitive personal data in accordance with its Privacy Notice.
I grant my consent for my personal and sensitive personal data to be:
| Processed by Banca Mifel S.A I.B.M GFM as trustee in Trust number 5396/2022, according to the Secondary Purposes of processing established in its Privacy Notice. | YES | NO |
|---|---|---|
| Transferred by Banca Mifel S.A I.B.M GFM as trustee in Trust number 5396/2022, in accordance with the Data Transfers that require consent. | YES | NO |
For all legal purposes, this document is signed on the ____ day of __________, ______.
NAME AND SIGNATURE
Complaint Form
Contact via email: _________________________, in the following format:
| Name | |||
|---|---|---|---|
| Agent | |||
| Unit | |||
| Comment | |||
| Name and Signature | |||